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Your Local Roto-Rooter Plumber in

Rochester, NY

585-235-7990

Open 24/7,
7 Days a Week

Local Plumbing and Drain Cleaning Service in Roto-Rooter

Plumber in Rochester, NY - Plumbing, Drain Cleaning & Water Cleanup | Roto-Rooter

Call for Plumbing Service:
585-235-7990

Operated as an Independent Contractor - All available services, hours of operations, pricing structure, and guarantees may vary by location

Plumber in Rochester, NY - Plumbing, Drain Cleaning & Water Cleanup | Roto-Rooter

Need a Plumber in Rochester: Call Roto-Rooter Today for a Plumber in Rochester

Roto-Rooter plumbers in Rochester provide full service plumbing maintenance and repairs and clogged drain cleaning, 24 hours a day. Roto-Rooter's Rochester plumbers offer residential and commercial plumbing services that customers depend on for all of their local plumbing needs.

Trusted and recommended since 1935, Roto-Rooter is the premier provider of plumbing and drain cleaning services in Rochester, NY. Homeowners and businesses depend on Roto-Rooter 24 hours a day, 7 days a week. Our specialty is emergency services.

Your call will be answered by a trained customer service representative who will handle your request quickly and schedule service at your convenience.

Our licensed plumbers arrive in fully equipped service vehicles, ready to diagnose and resolve plumbing problems on the first visit. We handle everything from routine drain cleaning to complex sewer line repairs and water damage restoration.

Call ${marketPhone} or schedule service online for fast, professional plumbing service in Rochester.

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Our Services
Plumbing and Drains
As the largest plumbing and drain service company, we make thousands of repairs every day.
Emergency Plumbing Services
Our plumbers are ready to go 24/7 for emergencies - including nights, weekends and holidays.
Water Heaters
Repair and replacement for all types of water heaters.
Water Damage
Our teams are equipped with state-of-the-art water extraction and cleanup equipment.
Plumbing and Drains
As the largest plumbing and drain service company, we make thousands of repairs every day.
Plumbing and Drains
As the largest plumbing and drain service company, we make thousands of repairs every day.
Water Damage
Our teams are equipped with state-of-the-art water extraction and cleanup equipment.
Water Damage
Our teams are equipped with state-of-the-art water extraction and cleanup equipment.
Water Damage
Our teams are equipped with state-of-the-art water extraction and cleanup equipment.
Water Heaters
Trust Roto-Rooter for repair and replacement of gas, electric and tankless water heaters.
Water Heaters
Trust Roto-Rooter for repair and replacement of gas, electric and tankless water heaters.

Emergency Plumbing in Rochester

Plumbing emergencies do not wait for business hours. Burst pipes, sewage backups, and major water leaks can cause thousands of dollars in damage within minutes. Roto-Rooter operates 24 hours a day, 7 days a week, 365 days a year in Rochester.

When you call 585-235-7990, a live representative connects you with a local technician who can typically arrive within hours. Our trucks carry the parts and equipment needed for most emergency repairs, so we resolve the problem in a single visit.

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Customer Reviews

Rated 4.9 out of 696 reviews

The plumber was fast and efficient, showed up on time, no long wait time. Very friendly and professional

Marjorie B.
Rochester, NY

The repair tech came on time, expained the work involved and gave me an estimate. I was very happy with the service!

Kathleen N.
Rochester, NY

My serviceman Tim was excellent! I would definitely recommend Roto Rooter based on my experience! Tim was helpful and explained things really well! So happy I chose Roto Rooter! Thank ... you!

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Ramona N.
Rochester, NY

Although I only needed some basic plumbing repairs (pressure valve, etc.) Nick handled everything as needed. Thank you again!

Maivor B.
Rochester, NY

Fast Service!!!! Expert plumber!! I woulf use Roto-Rooter for any plumbing issue.

Robert B.
Rochester, NY

I called Roto Rooter and within an hour they arrived and assessed the situation and completed the job in under 30 minutes.

HASHEEM S.
Rochester, NY

Fast, timely, professional

Matt D.
Rochester, NY

You came within the time stated and work done in a timely manner by a man who was friendly and efficient.

Marge D.
Rochester, NY

I'm very satisfied with the service done by Roto-Rooter. I called for a plumber to snake my sink line. Frank was over in less than an hour. He was friendly, ... knowledgeable, and involved me in the cleaning process. The drain was cleared quickly and Frank was on his way. Job well done.

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Andy H.
Rochester, NY

Kyle saved the day. He was awesome.Thanks for the quick service call

David H.
Rochester, NY

Prices are way higher than they used to be. Several friends recommend using Other places. I don't know I call ever 1-2 years 426.00 to spend 30 minutes routing line ... is getting just too high. Would be nice to offer a special for long time customers

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Julie L.
Rochester, NY

Very friendly staff both on the phone and in the field. They assessed the problem. Listened to our statements on what was done and any concerns and addressed all of ... them. Explained everything that they were doing in layman's terms so that we could understand it. Ran the camera through the pipe to show us the damage that caused the issue. They worked around our schedule and arrived when asked. Again very friendly staff and polite.

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Dave K.
Rochester, NY

Replaced water heater quickly and efficiently. Matthew provided excellent customer service.

Rebecca W.
Rochester, NY

I called for help with a leak in my garbage disposal. The plumber came earlier than his allotted time and was able to fix everything at that time. I was ... happy with the quick turnaround and have one less thing to worry about :)

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Staci S.
Rochester, NY

Provided honest estimate and made timely repair of a broken sump line line on outside foundation. V

Jim J.
Rochester, NY

Very prompt appointment scheduling. Representative arrived during the time frame originally stated and they called prior to arriving. License #310 (Tim) was very personable, friendly and knowledgeable. He had determined ... the source of the problem and rectified it in a timely manner. He also went above and beyond in assisting in moving large items to get to the source. We are very pleased with the service we received today and would definitely call again and request Tim if necessary!

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Jim D.
Rochester, NY

The septic system was pumped efficiently and cleanly and all my questions were answered by a respectful and competent employee! I was very pleased.

Erinn B.
Rochester, NY

Called and within 2 hours, problem detected and job done!!!

Linda D.
Rochester, NY

Matt was very polite, personable and knowledgeable! He removed the old garbage disposal and installed a new one. Very efficient. Water leakage problem resolved!

Sylvia S.
Rochester, NY

Repairman was prompt and knowledgeable about what he does.

Tim N.
Rochester, NY

Hot water tank installation

Anthony L.
Rochester, NY

Fast, professional service!

Kyle B.
Rochester, NY

Excellent person to work with.

Don D.
Rochester, NY

Paul was very knowledgeable at what he was doing and he did the work in a timely matter and fixed a problem that he noticed. He also did not leave ... a mess.

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William S.
Rochester, NY

Paul was terrific! You guys are the best!

Kim F.
Rochester, NY

Jack got here early, very friendly, quick and neat. We're more than satisfied.

Bill & Donna B.
Rochester, NY

Good service .Done right the first time.

joshua s.
Rochester, NY
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Common Plumbing Challenges in Rochester

Rochester's varied urban fill and clay and New York's cold winters and humid summers contribute to several recurring plumbing problems. Knowing what to watch for helps homeowners catch issues before they escalate.

  • aging combined sewer systems
  • pre-war cast iron pipe failures
  • frozen pipes in old buildings
  • basement flooding from storm surges

Varied urban fill and clay affects pre-war buildings and row houses with basements throughout Rochester. Basement flooding and sump pump failures add to the urgency during heavy rain.

Serving the entire Rochester metro area, Including:

Counties in the Rochester Metro Area

Wayne, Steuben, Seneca, Cayuga, Yates, Ontario, Monroe, Schuyler, Livingston, Genesee
Roto-Rooter Plumbing & Water Cleanup is proud to provide expert Plumbing, drain cleaning and water cleanup services to the Rochester area.
Manager:Joe Volna
Location:1200 Buffalo Rd
Rochester, NY 14624
Phone Number:585-235-7990

Memberships & Affiliations

BBBNo Hassle Guarantee

Proud Member of:

Plumbing Licenses:

#310

Frequently Asked Questions in Rochester

What should I do if a pipe freezes in my Rochester home?

Turn off the main water shut-off valve as a precaution, then apply gentle heat using a hair dryer, heat lamp, or warm towels. Never use an open flame to thaw frozen pipes. If the pipe has already burst, shut off the water immediately and call Roto-Rooter at 585-235-7990. Move valuables away from standing water while you wait.

Why does my basement flood during spring in Rochester?

Rochester's combined sewer system handles both stormwater and wastewater. During rapid snowmelt and heavy spring rain, the system becomes overwhelmed, and water backs up through residential sewer connections into basements. Tree root intrusion and aging sewer laterals make this problem worse. A backwater valve can help prevent future incidents.

Does Roto-Rooter handle water heater emergencies in Rochester?

Yes. Our technicians repair and replace both tank and tankless water heaters. We carry common parts on our service vehicles for first-visit resolution. During Rochester winters, a failed water heater requires immediate attention.

How quickly can Roto-Rooter respond to a plumbing emergency in Rochester?

Roto-Rooter responds 24/7 to emergency plumbing calls throughout Rochester and Monroe County. Our technicians are dispatched from fully equipped service vehicles positioned across the area for fast response in any weather.

Can a city water main break affect my home plumbing?

Yes. Water main breaks cause sudden pressure changes that stress residential connections, potentially triggering leaks or bursts in your own plumbing. Rochester's infrastructure includes pipes over a century old that remain in active service. If you notice sudden pressure loss or discolored water, call 585-235-7990.

What causes sewer backups in Rochester homes?

Tree root intrusion into aging sewer laterals is the most common cause, compounded by the combined sewer system that overloads during heavy rain and snowmelt. Regular sewer maintenance and video camera inspection can identify root intrusion before it causes a full backup.

Does Roto-Rooter provide commercial emergency plumbing in Rochester?

Roto-Rooter provides 24/7 emergency plumbing for restaurants, office buildings, retail spaces, and commercial facilities across Rochester and Monroe County.

Why does my basement flood during spring thaw?

Rochester's heavy snowfall melts rapidly in spring, raising groundwater levels across the city. Basement floor drains become the lowest point in your plumbing system, and a partially blocked main sewer line makes basement flooding more likely. Professional drain cleaning before spring keeps the main line clear.

What causes recurring drain clogs in Rochester?

Tree root intrusion and freeze-thaw pipe damage are the leading causes. Roots regrow after each cleaning, and each winter's freeze-thaw cycle creates new entry points. A camera inspection identifies the specific cause so you can address it permanently.

How does Rochester's winter affect my drains?

Lake effect snow and sustained cold drive frost deep into the ground, shifting pipe joints and widening cracks. Grease solidifies faster in cold pipes. Spring snowmelt then floods the system through damaged connections. Pre-winter drain cleaning helps prevent the worst seasonal problems.

How often should Rochester homeowners clean their drains?

Annual cleaning is recommended, ideally before winter. Homes with mature trees near sewer lines or pre-1960 pipe materials may benefit from cleaning twice per year - before winter and before spring thaw.

Will hydro jetting damage my older pipes?

Roto-Rooter technicians adjust water pressure based on pipe material and condition. For older clay tile or cast iron pipes, lower pressure settings effectively remove buildup without damage. A camera inspection before jetting confirms the pipe integrity.

How long does drain cleaning take?

Most residential drain cleaning jobs take 30 to 90 minutes. Main sewer line cleanings with camera inspection typically take one to two hours.

Does Roto-Rooter handle commercial drains in Rochester?

Roto-Rooter provides commercial drain cleaning for restaurants, office buildings, and retail spaces across Rochester. Our commercial equipment handles lines up to 10 inches in diameter with scheduled maintenance programs available.

Why Rochester Homeowners Trust Roto-Rooter

Roto-Rooter has built its reputation since 1935 by delivering honest, effective plumbing service. Our Rochester technicians are licensed, background-checked, and trained on the latest equipment and techniques.

We back every job with a satisfaction guarantee and stand behind our work with clear warranties. No hidden fees, no upselling - just straightforward plumbing service focused on solving the problem.

Our local team understands Rochester's building codes, permit requirements, and the specific plumbing challenges that come with pre-war buildings and row houses with basements in this region.

Plumbing and water cleanup.
Yeah, we do both.
Call now to schedule
585-235-7990