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Your Local Roto-Rooter Plumber in

Richmond, VA

804-794-7474

Open 24/7,
7 Days a Week

Local Plumbing and Drain Cleaning Service in Roto-Rooter

Plumber in Richmond, VA - Plumbing, Drain Cleaning & Water Cleanup | Roto-Rooter

Call for Plumbing Service:
804-794-7474

Operated as an Independent Contractor - All available services, hours of operations, pricing structure, and guarantees may vary by location

Plumber in Richmond, VA - Plumbing, Drain Cleaning & Water Cleanup | Roto-Rooter

Get Great Plumbing Services in Richmond, VA: Call Roto-Rooter Today to Find a Local Richmond Plumber

Roto-Rooter is a full-service plumber in Richmond that can meet the residential and commercial plumbing and drain cleaning needs of homes and businesses throughout the entire Richmond, VA area, including Midlothian. We have the skills, expertise and resources necessary to take care of any plumbing, drain cleaning, or emergency you may have.

Keeping Richmond Plumbing Costs Down

In order to help keep your costs down, we are proud to offer affordable plumbing services and money-saving coupons. It is crucial to also keep your plumbing properly maintained in order to ensure that it is working properly and is not wasting any unnecessary water or money. Be sure to check out our money-saving tips and products that help keep your home or business running smoothly – while keeping your plumbing well maintained throughout the year.

Expert Service When You Need It

No matter what kind of plumbing issue you have, we’re here 24 hours a day, 7 days a week to ensure the most reliable services possible. Not only are our local plumbers in Richmond, VA licensed and insured – but they receive constant training in order to hold our service to the highest industry standards. We also come equipped with innovative, state-of-the-art equipment and decades of experience, which means our teams are able to work efficiently – performing repairs and providing solutions that will get your systems back on track in no time.

Emergency or Just Everyday Plumbing Issues

No matter what kind of plumbing problem you’re experiencing, we can take care of it. Homeowners and businesses depend on Roto-Rooter around-the-clock, especially when big emergencies occur. But don’t be afraid to call with a small repair. From leaky faucets and running toilets to routine installations, as well as sewer and drain cleaning, our plumbers in Richmond, VA can do it all. After all, we’ve been trusted and recommended since 1935!

See why Roto-Rooter is the premier provider of plumbing and drain cleaning services in our community and across the U.S. Call and talk to one of our friendly and knowledgeable customer service representatives at 804-794-7474 or book service online and discover why homeowners and businesses depend on Roto-Rooter 24-hours a day, 7-days a week.

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Our Services
Emergency Plumbing Services
Our plumbers are ready to go 24/7 for emergencies - including nights, weekends and holidays.
Water Heaters
Repair and replacement for all types of water heaters.
Plumbing and Drains
As the largest plumbing and drain service company, we make thousands of repairs every day.
Water Damage
Our teams are equipped with state-of-the-art water extraction and cleanup equipment.
Water Damage
Our teams are equipped with state-of-the-art water extraction and cleanup equipment.
Water Damage
Our teams are equipped with state-of-the-art water extraction and cleanup equipment.
Water Damage
Our teams are equipped with state-of-the-art water extraction and cleanup equipment.
Water Heaters
Trust Roto-Rooter for repair and replacement of gas, electric and tankless water heaters.
Water Heaters
Trust Roto-Rooter for repair and replacement of gas, electric and tankless water heaters.
Plumbing and Drains
As the largest plumbing and drain service company, we make thousands of repairs every day.
Plumbing and Drains
As the largest plumbing and drain service company, we make thousands of repairs every day.

Emergency Plumbing in Richmond

Plumbing emergencies do not wait for business hours. Burst pipes, sewage backups, and major water leaks can cause thousands of dollars in damage within minutes. Roto-Rooter operates 24 hours a day, 7 days a week, 365 days a year in Richmond.

When you call 804-794-7474, a live representative connects you with a local technician who can typically arrive within hours. Our trucks carry the parts and equipment needed for most emergency repairs, so we resolve the problem in a single visit.

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Customer Reviews

Rated 4.8 out of 359 reviews

Evan was on time, courteous and able to complete the job in less time than originally indicated. We would definitely use him for any other issues that may occur ... in our old house.

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Toby T.
Richmond, VA

Rates were to high for 15-20 minutes of service ($269.00).

Vivian A M.
Richmond, VA

Keith was here very quickly after my sewer line backed up. He cleared the line so that I could use water and then was back this morning with a helper ... to replace a broken pipe. The whole process took less than 24 hours, and he kept me informed every step of the way.

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Rebecca W.
Richmond, VA

Prompt courteous service, knowledgeable service staff, provided repairs that fixed the problem and offered sound advice.

gerald c.
Richmond, VA

Very fast response. Issue solved quickly.

Gerry W.
Richmond, VA

I am very happy with job they did on Friday Sept 16, 2016, very friendly, respectful and helpful, they explain everything. I am thankful, outstanding job. Jennie was very helpful ... in making the appointment and callling make sure things were ok. I give and Excellent Rating to evan and SAM AND OF COURSE + jENNIE AND tAMMY.

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Geraldine P.
Richmond, VA

I am very please with the service. Evan and Sam was very Friendly, Respectful, helpful and Explain everything. They did and Excellent job. I recommend Roto and thank you for ... your service. Thanks Evan and Sam. Thank you Jennie for making the appt and calling to let me know they were coming. Thank you Tammy.

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Geraldine P.
Richmond, VA

He did a good job.thank you.

Joseph T.
Richmond, VA

great guy come to my home and also on time

warren f.
Richmond, VA

My 1928 Tudor house has a complex underground cast iron sewer system and blockages have occurred over the years. The latest was in a basement entrance area prone to ... flooding following major downpours. Gerald labored mightily with a high pressure water technique and was able to unblock the drain where others had failed. We were extremely pleased- and relieved!

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Kent B.
Richmond, VA

The two guys that came out we’re great; efficient, yet very comprehensive in their description and explanation of the work that was performed

Mark B.
Richmond, VA

Roto Rooter came out to my house just 2 hours after I called. I am very happy with the service I received and would highly recommend them to my friends ... and family

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Robin F.
Richmond, VA

Arrival time was good! He took the time to explain the problem and then he repaired it quickly!!

Judy J.
Richmond, VA

JR did an awesome job. Showed up on time, and did the work promptly. Was very friendly and professional. Very up front about pricing. His ID number is 151

Zach S.
Richmond, VA

This is the second time I've used Roto Rooter for plumbing services. They are fantastic to work with and do exceptional work. The service technicians are professional, highly ... skilled, and friendly. I heartily recommend them for all of your plumbing needs.

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Judy Z.
Richmond, VA

I have used Roto Rooter the past two times I have needed a plumber. The first time the technician sent was Sam and the second time the technician was Chris. ... Both are excellent plumbers who also have great customer service skills. I will continue to rely on Roto Rooter for all of my plumbing needs.

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Judy Z.
Richmond, VA

Technician was prompt and friendly. He explained in detail several options that may have to be taken depending on the problem. He asked questions to determine the problem ... and went to work. He fixed the problem and left.

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Virginia E.
Richmond, VA

The job was thorough and complete in a reasonable time!

Judy J.
Richmond, VA

Jeff listened to our questions & spent time explaining what needed to be done. Excellent job.

Thomas B.
Richmond, VA

We called Roto-Rooter to find a sewer line for us. They completed the job quickly and accurately.

Empire Plumbing of VA, LLC x.
Richmond, VA

Quick response and great customer service!

Miranda P.
Richmond, VA

They were very courteous, kind, considerate, thorough, competent, and professional.

Audrey B.
Richmond, VA

Get work with knowledge on plumbing.

Eric M.
Richmond, VA

Craig and Keith did a really great job within a timely fashion.

joseph G.
Richmond, VA

Your company is fantastic and is the only one we will use for any plumbing problem. Every technician who has worked at our home has been patient, knowledgeable, and totally ... professional.

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Anne M.
Richmond, VA

Chris with Roto-Rooter came to clear a basement drain that was backing up sewage into our home, which has been an ongoing problem for month, he not only unclogged the ... drain but also suggested fixing a pipe that was placed incorrectly. We had other plumbers mention the piping was wrong but did not go the extra step like Chris and actually suggest fixing this pipe. He came back the next day, replaced the pipe and our plumbing is working so much better.

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Kelley B.
Richmond, VA

Prompt, kind and courteous service.

Philip T.
Richmond, VA
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Common Plumbing Challenges in Richmond

Richmond's Piedmont clay and coastal sandy soil and Virginia's humid climate with cold winters contribute to several recurring plumbing problems. Knowing what to watch for helps homeowners catch issues before they escalate.

  • clay soil expansion and contraction
  • tree root infiltration
  • aging infrastructure
  • coastal flooding in tidewater areas

Piedmont clay and coastal sandy soil affects homes with basements and crawl spaces throughout Richmond. Basement flooding and sump pump failures add to the urgency during heavy rain.

Serving the entire Richmond metro area, Including:

Counties in the Richmond Area

Richmond City, Sussex, Southampton, New Kent, Surry, Prince George, Richmond (city), Mecklenburg, Nottoway, Petersburg City, Powhatan, Halifax, King And Queen, Lunenburg, Henrico, Hanover, Goochland, Gloucester, Dinwiddie, Greensville, Cumberland, Brunswick, Chesterfield, Charlotte, Essex, Amelia, Charles City, Hopewell City, Colonial Heights City, Franklin City
Roto-Rooter Plumbing & Water Cleanup is proud to provide expert Plumbing, drain cleaning and water cleanup services to the Richmond area.
Manager:Rick Ledermann
Location:2921 Cardwell Road
Richmond, VA 23234
Phone Number:804-794-7474

Memberships & Affiliations

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Frequently Asked Questions in Richmond

How quickly should water damage be addressed in Richmond?

Water damage should be addressed within hours. Virginia's humid summers create conditions where mold can begin colonizing damp materials within 24 to 48 hours. Rapid extraction and dehumidification reduce secondary damage. Call Roto-Rooter at 804-794-7474 for prompt response.

Does Roto-Rooter handle James River flooding damage?

Yes. Roto-Rooter provides emergency water extraction, structural drying, and sanitization for Richmond properties affected by James River flooding. River floodwater carries sediment and contaminants that require professional Category 3 cleanup.

How can I tell if I have hidden water damage?

Warning signs include musty odors, wall discoloration, bubbling paint, warped flooring, and unexplained water bill increases. Many Richmond homes have crawl spaces where moisture damage develops unseen. Roto-Rooter technicians use infrared cameras and moisture meters to detect hidden water.

Will my homeowners insurance cover water damage?

Most Richmond homeowners policies cover sudden and accidental water damage from plumbing failures. Flood damage from the James River or flash flooding typically requires a separate flood insurance policy. Roto-Rooter provides documentation to support your claim.

Are flash floods becoming more common in Richmond?

Yes. Events once classified as thousand-year floods are occurring more frequently. Urban growth has increased impervious surfaces, directing more stormwater into drainage systems faster than they can handle. Neighborhoods that have never flooded before are now experiencing water intrusion during intense storms.

Can water damage in a row house affect my neighbor?

Yes. Richmond's row houses share party walls, and water from a burst pipe or overflow can travel through shared wall cavities and floor structures into adjacent properties. Rapid professional response limits the spread of damage across multiple units.

Does Roto-Rooter offer free estimates for water damage restoration?

Yes. Roto-Rooter provides free estimates for water damage restoration in Richmond. Our technicians assess the scope of damage and explain costs before work begins.

How do I know if my drain needs professional cleaning?

Slow drainage in multiple fixtures, gurgling toilets, or sewage odors from floor drains indicate a blockage deeper than store-bought products can reach. Chemical drain cleaners damage the cast iron and clay tile pipes in most Richmond homes built before 1960. Call 804-794-7474 for a professional assessment.

What causes recurring drain clogs in Richmond homes?

Tree root intrusion is the leading cause. Richmond's mature oaks and maples grow roots into cracks in aging pipes, and roots regrow after each cleaning. Cast iron corrosion, clay soil shifting, and grease buildup also contribute. A camera inspection identifies the specific cause so you can address it permanently.

Does Richmond's combined sewer system affect my home drains?

Yes. Much of Richmond uses a combined system handling wastewater and stormwater through the same pipes. During heavy rain, capacity is exceeded and water pushes back into residential lines. Low-lying areas near the James River, Shockoe Creek, and Gillies Creek are most vulnerable. A backwater valve helps protect against these events.

How often should Richmond homeowners schedule drain cleaning?

Annual cleaning is recommended for most homes, particularly those with mature trees near sewer lines or pre-1950 construction. Properties with recurring clogs or basement drain issues may benefit from service every six months.

Will hydro jetting damage my older pipes?

Technicians adjust pressure based on pipe material and condition. For cast iron or clay tile pipes common in Richmond's historic neighborhoods, lower settings effectively remove buildup without risking damage. A camera inspection before jetting confirms the pipe can handle the process.

How long does a typical drain cleaning take?

Most residential jobs take 30 to 90 minutes depending on severity and access. Main sewer line cleanings with camera inspection typically run one to two hours.

Can Roto-Rooter handle commercial drain cleaning in Richmond?

Yes. Our commercial equipment handles lines up to 10 inches in diameter for restaurants, offices, and retail spaces, with scheduled maintenance programs available.

Why Richmond Homeowners Trust Roto-Rooter

Roto-Rooter has built its reputation since 1935 by delivering honest, effective plumbing service. Our Richmond technicians are licensed, background-checked, and trained on the latest equipment and techniques.

We back every job with a satisfaction guarantee and stand behind our work with clear warranties. No hidden fees, no upselling - just straightforward plumbing service focused on solving the problem.

Our local team understands Richmond's building codes, permit requirements, and the specific plumbing challenges that come with homes with basements and crawl spaces in this region.

Plumbing and water cleanup.
Yeah, we do both.
Call now to schedule
804-794-7474

SPECIAL FINANCING AVAILABLE

We have partnered with Synchrony Bank to offer financing options to make your plumbing repair expenses as convenient and stress-free as possible.