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Your Local Roto-Rooter Plumber in

Norfolk, VA

757-671-7686

Open 24/7,
7 Days a Week

Local Plumbing and Drain Cleaning Service in Roto-Rooter

Norfolk's Trusted Plumber: Roto-Rooter Plumbing & Water Cleanup

Call for Plumbing Service:
757-671-7686
Rated 4.9 on Google
4.9
Rated 4.9 on Google

Norfolk's Trusted Plumber: Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter is a fully licensed and insured Norfolk plumber, providing 24/7 plumbing services, drain cleaning, and water damage cleanup. More people depend on Roto-Rooter than any other plumbing company in North America. 

When you choose Roto-Rooter, you get:

  • Same day service

  • 24/7 availability

  • No hidden or extra charge for plumbing or drain service on holidays, nights, and weekends

  • Free onsite and upfront estimates

  • Fully licensed, insured, experienced plumbers

  • State-of-the-art diagnostics and equipment

  • Senior and military discounts

  • Special financing options available

Roto-Rooter of Norfolk is on the job when you need us. Contact us at 757-671-7686, or use our online scheduling form

Comprehensive Plumbing Solutions in Norfolk

Norfolk homes built before 1988 may have lead service lines, which can leach lead into drinking water and cause health problems. Norfolk’s low-lying geography and proximity to the coast make local plumbing systems susceptible to flooding, especially during heavy rain and high tides. High coastal humidity increases the risk of pipe corrosion. Roto-Rooter plumbers in Norfolk tailor their services to meet and resolve local plumbing issues.

We offer a wide range of plumbing services, including: 

Commercial Plumbing Services 

Roto-Rooter understands that a commercial plumbing issue can shut down your business, forcing you to turn away customers and reducing productivity. We provide the following commercial plumbing services to Norfolk businesses, including shipyards, logistics centers, advanced manufacturing plants, and retail outlets:

24/7 Emergency Plumbing Service in Norfolk

You can’t afford to wait when you need an emergency plumber in Norfolk. Roto-Rooter’s dedicated plumbers are on call 24/7 with same-day service to solve your plumbing and water-related emergencies. 

7 signs of a plumbing emergency 

  1. Gray water in drains

  2. Sudden loss of water pressure

  3. Banging, whistling, or gurgling from pipes

  4. Rusty or discolored water

  5. Overflowing toilets

  6. Loss of hot water

  7. Unexplained spikes in water bills

Expert Drain Cleaning in Norfolk 

Debris that builds up over time in drains can cause clogs, reducing water flow and blocking the drain. By offering 24/7 drain and sewer cleaning support, Roto-Rooter can help keep your drains clear. Call us, and a Norfolk plumber will be at your door to address your sewer or drain problem. 

Our drain cleaning services include:

  • Sink drains

  • Toilet drains

  • Floor drains

  • Roof drains and downspouts

  • Storm drains

  • Main sewer drains

We use drain snakes, rooters, and hydro-jetting equipment to eliminate debris and optimize drain performance. No matter the cause of your clogged drain, we’ll open it and clean it thoroughly from end to end.

Water Heater Repairs and Installations 

Water heater repairs are among the top reasons people call plumbers in Norfolk, VA. The average lifespan of a conventional water heater is 11 years, with tankless models lasting about two decades. Make sure you’re scheduling regular water heater maintenance. 

If you notice any of these warning signs, give us a call:

  • Reduced Hot Water Supply: May indicate sediment buildup, a faulty heating element, or a leak.

  • Pools of Water Around the Tank Base: A sign of a serious issue, including a possible hole in the tank.

  • Temperature and Pressure Relief Valve Ejecting Water: Indicates high pressure or temperature, requiring immediate attention.

  • Strange Noises: Suggest sediment buildup, a faulty heating element, or a leak.

  • Discolored Hot Water: Rust or contaminants could be affecting your water.

  • Frequent Water Heater Operation: May indicate sediment buildup or a malfunctioning component.

Roto-Rooter’s experienced Norfolk plumbing technicians service all types of water heaters, including traditional, tankless, and solar models.

Sewer Pipe Restoration and Excavation in Norfolk

Sewer line issues can result in backed-up wastewater, foul smells, and property damage. Roto-Rooter’s sewer solutions professionals clear clogs and repair sewer lines quickly and efficiently to protect your property and health. 

Our sewer line services include:

  • Sewer Line Cleaning: Prevent clogs and backups with routine cleanings.

  • Video Camera Inspections: See exactly what’s causing your sewer line problems with our in-pipe inspections.

  • Sewer Line Repair: We use conventional excavation and trenchless methods to repair damaged sewer lines with minimal disruption.

  • Sewer Line Replacement: When repairs aren’t feasible, we replace your sewer line with durable, high-quality materials.

Water Softener and Filtration

Norfolk has moderately hard water. Minerals in hard water accumulate in water pipes and appliances, reducing water flow and causing damage. Hard water used for bathing dries skin and leaves hair looking limp. Roto-Rooter installs and services water softeners, which alleviate the damaging qualities of hard water. 

Types of water softeners

  • Salt-based water softeners

  • Salt-free water softeners

  • Dual-tank water softeners

  • Magnetic water softeners

  • Reverse osmosis water softeners

  • Shower head water softeners

Norfolk’s water supply comes from reservoirs, deep wells, and the Blackwater and Nottoway Rivers. Local water meets state and federal safety standards but may contain trace amounts of lead, chromium-6, disinfection byproducts, and carcinogenic PFAS. A water filtration system helps ensure your home or business has the best possible water quality. 

Types of filtration systems

  • Activated carbon

  • Ion exchange

  • Reverse osmosis

  • Mechanical

  • Ultraviolet

Service Areas in Norfolk 

When you need plumbing repairs in Norfolk, VA, call Roto-Rooter. We serve Norfolk and its surrounding cities.

Roto-Rooter: Your Trusted Source for Plumbing Services in Norfolk

We are fully licensed, insured, and ready to help you deal with all plumbing problems, big or small. From a leaky faucet to sewer backups, we’re available 24/7, 365 days a year. Call us at 757-671-7686 for an appointment with a professional Norfolk plumber, or use our online scheduling form.

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Our Services
Water Heaters
Repair and replacement for all types of water heaters.
Water Damage
Our teams are equipped with state-of-the-art water extraction and cleanup equipment.
Plumbing and Drains
As the largest plumbing and drain service company, we make thousands of repairs every day.
Emergency Plumbing Services
Our plumbers are ready to go 24/7 for emergencies - including nights, weekends and holidays.
Pipe Restoration & Excavation
Pipe Restoration & Excavation
Water Softener & Filtration
Water softening and filtration system installation services.
Water Damage
Our teams are equipped with state-of-the-art water extraction and cleanup equipment.
Water Heaters
Trust Roto-Rooter for repair and replacement of gas, electric and tankless water heaters.
Water Heaters
Trust Roto-Rooter for repair and replacement of gas, electric and tankless water heaters.
Water Damage
Our teams are equipped with state-of-the-art water extraction and cleanup equipment.
Water Damage
Our teams are equipped with state-of-the-art water extraction and cleanup equipment.
Plumbing and Drains
As the largest plumbing and drain service company, we make thousands of repairs every day.
Plumbing and Drains
As the largest plumbing and drain service company, we make thousands of repairs every day.

Commercial Plumbing Services for Norfolk Businesses

Norfolk's economy runs on a diverse mix of industries. Restaurants, hotels, healthcare facilities, retail centers, warehouses, government buildings, and contractors supporting Naval Station Norfolk all depend on fully functional plumbing systems to stay operational. A blocked drain or burst pipe during business hours can halt operations, violate health codes, and result in costly damage.

Commercial plumbing systems are built at a different scale than residential ones. High-traffic restrooms, industrial-grade kitchen lines, large-diameter sewer mains, and complex water supply networks all demand specialized equipment and experience. Roto-Rooter's commercial team is equipped to handle that complexity.

Our commercial services in Norfolk include:

  • Commercial plumbing installation and repairs
  • Emergency plumbing services
  • Drain cleaning for high-volume systems
  • Leak detection and repairs
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Customer Reviews

Rated 4.9 out of 413 reviews

The service technician was awesome. Very professional. Assessed the problem and got right on it. He had been to our home before and remembered everything. A very responsive company!!!

Aline L.
Norfolk, VA

Adam was very instrumental in the restoration of my sink. He is the man, and very easy to work with!

Edward A.
Norfolk, VA

Mr. W. Ross was prompt and extremely professional. He explained what the problem was and was quick to resolve it. He honored our home by removing his shoes ... and was polite the entire time. We live in an era where customer service is not always apparent, but Mr. Ross would be a great candidate for training others on how to treat customers with honor and respect. Excellent experience, especially since this was a last-minute request.

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DeVeria G.
Norfolk, VA

Very quick and professional services. Worked on a weekend holiday. Found and cleaned the pipes out. Quoted an estimate for the absolute fix

Lisa R.
Norfolk, VA

Weekend Emergency call for a sewer backup. Chance showed up on time. Very polite, efficient and knowledgable. Resolved the backup and discovered a broken main drain pipe. Addressed all ... our concerns and exceeded our expectations. Would highly recommend Roto Rooter!

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Brooks W.
Norfolk, VA

Excellent service. As usual. Not the cheapest, just the best.

Russell G.
Norfolk, VA

Dave was super friendly and fixed my plumbing issue quickly.

Cory D.
Norfolk, VA

Shawn Prunty was very professional and efficient. He knew exactly what could be wrong in my sewer blockage and was able to fix it in minutes.

George P.
Norfolk, VA

The plumber arrived very quickly after the call for help. He quickly diagnosed the problem and made sure that the clog was fully cleared. He was professional and gave us ... information on preventing future problems.

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Leslie W.
Norfolk, VA

The technician, Mr. Gary Banks, was very courteous, knowledgeable and instructive regarding our plumbing problem. He not only fixed the problem, he cleaned up afterwards, and advised me and ... my wife as to how to better maintain our house, plumbing wise. His character, overall interest and devotion to his job are traits that I'm sure will leave a lasting impression on everyone he comes in contact - customers or not. His performance was outstanding.

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Thomas C.
Norfolk, VA

Professional fast service that is reliable and 100% complete once the job is finished. Estimates given on the spot so you do not have to wait and plan time off ... from work to attend multiple appointments. 2 hour wait time from phone call to 1 hour service time.

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Lisa R.
Norfolk, VA

Angelo was top notch. Well done and Done well.

Hazel D.
Norfolk, VA

Someone came within 45 minutes of my call. Quite pleased with that time frame. Friendly, professional technician.

Louise E.
Norfolk, VA

Service was timely and expertly carried out. The plumber was professional and courteous.

HENRY B.
Norfolk, VA

The call center is very professional ; Candy has taken care of us several times; the plumbers she sends us are terrific and almost always carry the parts necessary to ... fix the problem.

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Anthony C.
Norfolk, VA

Shawn was good and nice to explain and help us prevent future problems.

Frank S.
Norfolk, VA

Reinaldo is the Best! Courteous, reliable & talented.

Larry L.
Norfolk, VA

Technician was knowledgeable and completed the job in a timely matter...Thanks!

SCOTT H.
Norfolk, VA

ROTO-ROOTER is always on time and their service is impeccable. Thank you ROTO-ROOTER!

Barbara P.
Norfolk, VA

Good job, Mike came out on time and finished the job in about and hour or less. The bill was a little high at $275.00 but Mike had the special ... tools and knowledge to get the job done right. Thank You, Steve Cantelli

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Steven C.
Norfolk, VA

Mike was courteous and professional. He worked hard to get everything fixed.

Janet J.
Norfolk, VA

Technican was great did great job.

Randy B.
Norfolk, VA

The two guys who showed up were very thorough and professional. Shawn Prunty explained everything in detail and gave me ideas how to prevent future problems.

John D.
Norfolk, VA

Representative was knowledgeable and friendly.

Michael D.
Norfolk, VA

Excellent and very timely service. Done beyond my expectations. Have already recommended to my neighbor

Gary B.
Norfolk, VA

Gary was great. He addressed the leak in our bathtub faucet as a bad cartridge. Installed a new cartridge and solved the issue. We worked together and each learned from ... the experience. Problem solved. Thanks.

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Jack M.
Norfolk, VA

Our technician was so pleasant, professional and friendly. He was so tolerant and patient of our many questions and concerns. We are so thankful that we chose your ... company and are so happy that we now have open drains. Thank you so very much.

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Allison K.
Norfolk, VA
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Water Heater Repair and Replacement in Norfolk, VA

Norfolk's aging housing stock puts water heaters under real strain. Many homes in older neighborhoods like Ghent and Berkley still run units that are well past their expected lifespan. The city's water supply, treated with chloramine rather than standard chlorine, can accelerate internal tank corrosion over time. Combined with the area's coastal humidity, water heaters in Norfolk often deteriorate faster than homeowners expect.

Watch for these warning signs:

  • Inconsistent or insufficient hot water
  • Discolored or rust-tinged water at the tap
  • Unusual popping, rumbling, or banging sounds
  • Visible corrosion or moisture around the tank
  • A unit that is 10 years old or older
  • Rising energy bills without a clear cause

Roto-Rooter services all major water heater types, including traditional tank units, tankless water heaters, gas and electric models, and commercial-grade systems. Our technicians assess each unit honestly, recommending repair when it makes sense and replacement when it's the smarter long-term investment.

Don't wait for a cold shower to find out your water heater has failed. Schedule an inspection online or call 757-671-7686.

Drain Cleaning Services for Norfolk Homeowners

Slow or clogged drains are one of the most common plumbing complaints in Norfolk (and one of the most ignored). What starts as a sluggish sink can quickly develop into a full blockage or a backed-up sewer line. Recognizing the early signs makes a real difference.

Common symptoms of a drain problem:

  • Slow drainage in sinks, tubs, or showers
  • Gurgling sounds after water drains
  • Standing water in the shower or bathtub
  • Foul odors coming up through drains
  • Multiple fixtures draining slowly at the same time
  • Recurring clogs that keep coming back

Norfolk's older neighborhoods present specific pipe challenges. Many pre-1970s properties still have cast iron or galvanized steel drain lines that have narrowed significantly due to rust and buildup over the decades.

Tree root intrusion is another persistent issue. Norfolk's mature tree canopy means roots frequently find their way into sewer laterals, causing partial or complete blockages.

Roto-Rooter uses professional-grade hydrojetting and mechanical augering equipment to clear blockages thoroughly, not just temporarily. Store-bought chemical drain cleaners may offer short-term relief, but they corrode aging pipes and rarely address the underlying cause. A professional cleaning removes the blockage entirely and helps prevent the next one.

Schedule drain cleaning online or call 757-671-7686.

Sewer Line Services in Norfolk, VA

A sewer line failure is one of the most serious plumbing problems a Norfolk homeowner can face. Raw sewage backing up into a home creates immediate health hazards and can cause extensive structural damage if not addressed quickly. Norfolk's low-lying terrain, saturated clay soils, and aging underground infrastructure make sewer issues more common here than in many other cities.

Watch for these warning signs:

  • Sewage odors inside or around the home
  • Multiple drains backing up simultaneously
  • Gurgling toilets or drains
  • Wet or sunken patches in the yard
  • Unusually lush grass over the sewer line
  • Frequent and recurring drain blockages

When sewer problems arise, accurate diagnosis is essential before any repair work begins. Roto-Rooter uses video camera inspection technology to locate blockages, cracks, root intrusion, and pipe collapses with precision. This eliminates guesswork and ensures the right repair is performed the first time.

Not every sewer repair requires excavation. Where conditions allow, Roto-Rooter offers trenchless pipe repair options that restore sewer lines with minimal disruption to your yard, driveway, or landscaping. This approach saves time, reduces costs, and avoids the mess of traditional open-cut methods.

Protect your home and your family. Schedule a sewer inspection online or call 757-671-7686.

Water Softener and Filtration Services in Norfolk, VA

Norfolk's water supply comes with a distinct set of quality concerns. The city treats its water with chloramine rather than standard chlorine, which many residents notice as an unpleasant taste or odor at the tap.

Testing has also identified elevated PFAS (per- and polyfluoroalkyl substances) levels, disinfection byproducts, and the potential for lead leaching through older service lines and home plumbing in pre-1988 properties. For many Norfolk households, municipal treatment alone isn't enough.

A water softener reduces mineral content in your water supply, protecting pipes, appliances, and fixtures from scale buildup and extending their service life. Roto-Rooter installs and services all major water softener types:

  • Salt-based water softeners
  • Salt-free water softeners
  • Dual-tank water softeners
  • Magnetic water softeners
  • Reverse osmosis water softeners
  • Showerhead water softeners

Water filtration goes a step further, targeting specific contaminants that softeners don't address. Roto-Rooter offers filtration solutions using the following technologies:

  • Activated carbon filtration
  • Ion exchange filtration
  • Reverse osmosis filtration
  • Mechanical filtration
  • Ultraviolet (UV) filtration

The right combination depends on your home's water test results and your household's specific needs. Roto-Rooter can assess your situation and recommend a system that delivers clean, safe water at every tap.

Schedule a water quality consultation online or call 757-671-7686.

Serving the entire Norfolk metro area, Including:

Counties in the Norfolk Metro Area

VA: Hampton City, York, Williamsburg City, Virginia Beach City, Suffolk City, Isle of Wight, James City, Portsmouth City, Norfolk City, Poquoson City, Newport News City, Norfolk (city), Chesapeake City, Newport News (city)
NC: Camden, Currituck, Pasquotank
Roto-Rooter Plumbing & Water Cleanup is proud to provide expert Plumbing, drain cleaning and water cleanup services to the Norfolk area.
Manager:Philip Hilderbrand
Location:2428 Almeda Ave Ste 144
Norfolk, VA 23513
Phone Number:757-671-7686

Memberships & Affiliations

No Hassle GuaranteeIICRC

Plumbing Licenses:

MP: 2710055663

Frequently Asked Questions in Norfolk

Does Roto-Rooter offer emergency plumbing services in Norfolk?

Yes. Roto-Rooter is available 24 hours a day, 7 days a week, 365 days a year, including nights, weekends, and holidays. There is no extra charge for off-hours plumbing or drain service. Call ${marketPhone} any time.

How quickly can a Roto-Rooter plumber arrive at my Norfolk home?

Roto-Rooter offers same-day service and responds to emergencies as fast as possible. Response times vary by demand and location, but our team is dispatched promptly and keeps you informed. Call ${marketPhone} for the fastest response.

Why do drains clog so frequently in older Norfolk neighborhoods?

Many homes in neighborhoods like Ghent, Berkley, and downtown Norfolk have cast iron or galvanized steel drain lines that have narrowed over decades due to rust and buildup. Norfolk's mature tree canopy also contributes to frequent root intrusion into sewer laterals. Professional drain cleaning addresses the root cause, not just the symptom.

Does Norfolk's coastal location affect residential plumbing?

Yes. Norfolk's low-lying terrain, high coastal humidity, and frequent flooding events accelerate pipe corrosion and put stress on underground sewer lines. Clay soils that shift with moisture also increase the risk of pipe joint separation and sewer line damage over time.

Does Roto-Rooter provide free estimates in Norfolk?

Yes. Roto-Rooter provides free onsite estimates with upfront pricing before any work begins. There are no hidden fees or surprise charges.

How do I know if my Norfolk home has a sewer line problem?

Common warning signs include: Sewage odors inside or outside the home Multiple drains backing up at once Gurgling toilets Wet or sunken patches in the yard If you notice any of these, contact Roto-Rooter at ${marketPhone} for a video camera sewer inspection.

What are the signs that my water heater needs repair or replacement?

Watch for: Inconsistent hot water Discolored or rust-tinged water Unusual noises Visible corrosion near the tank A unit that is 10 or more years old Roto-Rooter technicians service all water heater types and can advise on repair versus replacement.

Does Roto-Rooter handle commercial plumbing in Norfolk?

Yes. Roto-Rooter serves businesses of all sizes across Norfolk, including restaurants, hotels, healthcare facilities, and contractors near Naval Station Norfolk. Commercial services include: Emergency plumbing Drain cleaning Sewer line repair Leak detection Water damage mitigation

Is trenchless pipe repair available in Norfolk?

Yes. Where conditions allow, Roto-Rooter offers trenchless repair options that fix damaged sewer lines with minimal disruption to your yard or driveway. A video camera inspection determines whether trenchless repair is the right approach for your situation.

How can Norfolk homeowners prevent sewer backups?

Avoid flushing anything other than human waste and toilet paper. Keep fats, oils, and grease out of kitchen drains. Schedule annual sewer line inspections, particularly important in older Norfolk homes with aging pipes and significant tree canopy nearby. Roto-Rooter can help you stay ahead of problems before they become emergencies.

Why Norfolk Residents Choose Roto-Rooter

When a plumbing problem hits, who you call matters. Roto-Rooter has earned the trust of Norfolk homeowners and businesses by delivering consistent, professional service (every time, at any hour).

Here's why Norfolk calls us first:

  • 24/7 availability: We respond day and night, including weekends and holidays, with no extra charge for off-hours service.
  • Licensed and insured: Every technician is fully licensed, insured, and trained to handle plumbing systems of any age or complexity.
  • Modern equipment: We use advanced diagnostics, video inspection tools, and professional-grade equipment to get the job done right.
  • Special financing options available: Unexpected plumbing repairs shouldn't derail your budget. Flexible financing options help you manage costs without delay.
  • Free onsite estimates: We assess the problem and provide upfront pricing before any work begins. No surprises.
  • Senior and military discounts: We proudly serve those who have served our community and our country.

Norfolk deserves a plumber it can rely on. Schedule service online or call 757-671-7686.

Plumbing and water cleanup.
Yeah, we do both.
Call now to schedule
757-671-7686

SPECIAL FINANCING AVAILABLE

We have partnered with Synchrony Bank to offer financing options to make your plumbing repair expenses as convenient and stress-free as possible.